We begin accepting bookings from 10 weeks of pregnancy.Availability is limited, especially during busy birth seasons, so booking early gives you the best chance of securing your preferred dates.
Our standard daytime postpartum care visit is 6 hours.Your postpartum care schedule will be discussed during your prenatal Zoom consultation. Once you begin experiencing labor signs, please keep your care provider updated so your service can be scheduled around your birth and hospital discharge.
We typically finalize our care provider schedule for each birth month about two months in advance, while allowing flexibility for last-minute bookings.Once your care provider has been confirmed, you’ll be invited to a prenatal Zoom consultation, usually 5–8 weeks before your due date. This is an opportunity to get to know your care provider, discuss your family’s needs, and review your postpartum care plan.
Since birth dates are unpredictable, we intentionally build flexibility into our scheduling.If your baby arrives several weeks earlier or later than expected, we may need to assign a different care provider. Our partner team works closely together to ensure a smooth transition and consistent, high-quality care.
Some extended health insurance plans may reimburse a portion of postpartum care services through wellness benefits or similar coverage. Coverage, eligibility, and annual reimbursement limits vary by insurance provider and individual plan. As reimbursement cannot be guaranteed, we recommend confirming your coverage directly with your insurance provider before booking.We provide all necessary receipts for insurance reimbursement:20% deposit receipt issued by K-Doula80% service receipt issued by your care provider.
If you cancel 30 days or more before your due date, your 20% deposit will be fully refunded. For cancellations made within 30 days of your due date, the deposit is non-refundable due to reserved scheduling, administrative costs, and missed booking opportunities.Exceptions: The deposit will be fully refunded at any time in cases of miscarriage, stillbirth, prolonged hospitalization of the mother or baby.